We ship all orders via UPS or USPS from our warehouse Massachusetts. Orders are typically shipped within three business days (Monday-Friday) from when the order is placed. Standard delivery is ground service and is expected to take 2-5 business days.

Return/Exchange Policies

Items that are unworn, unwashed and unaltered may be returned up to 30 days after the date of purchase for refund or exchange. 

If you would like to return your items please email: contact@newenglandshirtco.com so that we can help you with the return label.  Please note "Return Request and your order #" in the subject, and note the style description, sku/item # , along with the reason for the return in the email.  We will respond as soon as possible and send you a prepaid return label. 

Factory Notes

Factory Hallway in Fall River, MA

4 Reasons We Love Working in 150 Year Old Mill Building

Tower Mills Fall River, MA was affectionately known as Spindle City.  Once the epicenter of US Cotton Textile production, the city is littered with large...

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What is Oxford Cloth Fabric?

What is Oxford Cloth Fabric?

Our recommendation is to skip the other finishes and start improving your pressing skills.  It's a meditative morning practice and will keep your shirts lasting...

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Four Names, One Factory: A Fall River Shirt Story

Four Names, One Factory: A Fall River Shirt Story

Sander Epstein immigrated from Russia to America with nothing but a sewing machine.  He'd been a tailor in Russia before he left it, and tailoring...

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Photos By Jesse Burke @jesse_burke